Terms of service

TERMS OF SERVICE

Last Updated: June 20, 2026

AGREEMENT TO TERMS

These Terms of Service ("Terms") govern your access to and use of the website operated by Camellies ("Company," "we," "us," or "our"), including any purchases made through our online store.

By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the website or use any services.

ONLINE STORE TERMS

By using this website, you represent that:

  • You are at least 18 years of age, or the age of majority in your state or jurisdiction;

  • You have the legal capacity to enter into a binding agreement;

  • You will not use our products for any unlawful or unauthorized purpose;

  • You will not violate any applicable laws, regulations, or third-party rights.

A breach of any provision of these Terms may result in immediate termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

  • Transmissions over various networks;

  • Changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

PRODUCTS AND SERVICES

We make every effort to display product descriptions, images, colors, and details as accurately as possible.

However, we cannot guarantee that your device's display of colors will be accurate.

We reserve the right to:

  • Limit quantities of any products or services;

  • Discontinue products at any time;

  • Refuse or cancel orders;

  • Modify product descriptions and pricing without notice.

All products are subject to availability.

PRICING AND BILLING

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise specified.

We reserve the right to change prices at any time without prior notice.

You agree to provide current, complete, and accurate billing and account information for all purchases made through our store.

We reserve the right to refuse, limit, or cancel any order that appears fraudulent, unauthorized, or intended for resale.

PAYMENT PROCESSING

Payments are securely processed through third-party payment providers, including Stripe.

By submitting payment information, you authorize us and our payment processors to charge the applicable amount for your order.

We do not store complete payment card information on our servers.

All payment transactions are subject to the terms, conditions, and policies of the respective payment processor.

SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only and are not guaranteed.

Camellies is not responsible for delays caused by:

  • Carriers;

  • Customs authorities;

  • Weather conditions;

  • Supply chain disruptions;

  • Events beyond our reasonable control.

Risk of loss and title for products pass to the customer upon delivery to the shipping address provided.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

By making a purchase, you agree to the conditions outlined in our Return & Refund Policy.

ACCURACY OF INFORMATION

We strive to ensure that information on our website is accurate and current.

However, we do not guarantee that all information is complete, accurate, reliable, current, or error-free.

Any reliance on information provided on the website is at your own risk.

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party website.

Your interactions with third-party websites are solely between you and the third party.

INTELLECTUAL PROPERTY

All content available on the website, including but not limited to:

  • Logos;

  • Trademarks;

  • Product images;

  • Graphics;

  • Text;

  • Website design;

  • Software;

  • Marketing materials;

is owned by or licensed to Camellies and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, or exploit any content without prior written consent.

USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes;

  • Interfere with website security;

  • Attempt unauthorized access to systems or accounts;

  • Upload malicious code, viruses, or harmful software;

  • Violate any applicable law or regulation.

We reserve the right to suspend or terminate access for violations of these Terms.

DISCLAIMER OF WARRANTIES

THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAMELLIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY;

  • FITNESS FOR A PARTICULAR PURPOSE;

  • NON-INFRINGEMENT;

  • ACCURACY OR RELIABILITY OF INFORMATION.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAMELLIES, ITS OWNERS, DIRECTORS, EMPLOYEES, AFFILIATES, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES;

  • INCIDENTAL DAMAGES;

  • SPECIAL DAMAGES;

  • CONSEQUENTIAL DAMAGES;

  • LOST PROFITS;

  • LOST REVENUE;

  • LOSS OF DATA.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Camellies and its affiliates, officers, employees, contractors, suppliers, and service providers from any claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of the website;

  • Your violation of any law or third-party rights.

FORCE MAJEURE

Camellies shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including:

  • Natural disasters;

  • Government actions;

  • Labor disputes;

  • Transportation disruptions;

  • Internet outages;

  • Supplier interruptions.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

DISPUTE RESOLUTION

Before initiating legal action, you agree to contact Camellies and attempt to resolve any dispute informally.

Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in New York, New York, United States.

You consent to the jurisdiction and venue of such courts.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting on the website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

Camellies
Email: supportcamellies@gmail.com

Mailing Address
350 Fifth Avenue
New York, NY 10118
United States