CONTACT INFORMATION

Last Updated: June 20, 2026

CONTACT US

At Camellies, customer satisfaction is our priority. If you have any questions, concerns, or need assistance with an order, our support team is here to help.

Customer Support Email

For all inquiries regarding orders, shipping, returns, refunds, products, or general assistance, please contact us at:

Email: supportcamellies@gmail.com

Business Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday – Sunday: Closed

Response times may vary during holidays, promotional events, or periods of high inquiry volume.

We strive to respond to all customer inquiries within 1–2 business days.

Mailing Address

Camellies
350 Fifth Avenue
New York, NY 10118
United States

Please note that this mailing address is provided for business correspondence purposes only and may be updated at any time. Returns should not be sent to this address unless specifically authorized by our support team.

Order Support

To help us assist you more efficiently, please include the following information when contacting us regarding an order:

• Full Name;

• Order Number;

• Email Address used for the purchase;

• Description of the issue or request.

Business Inquiries

For partnership opportunities, media inquiries, supplier communications, or other business-related matters, please contact:

Email: supportcamellies@gmail.com

Customer Satisfaction

We value every customer and are committed to providing timely support and professional service. If you experience any issues with your order, please contact us before initiating a chargeback or dispute so that we can work toward a prompt resolution.

Thank you for choosing Camellies.